At Pastor Towels, each personalized towel is carefully prepared, embroidered, and packaged with attention to detail. Please review the information below regarding processing, shipping, gift presentation, and personalized orders.
PROCESSING TIME
Each Pastor Towel is personalized and made to order. Please allow time for your towel to be embroidered and prepared before shipment.
Processing time and shipping/transit time are separate. Shipping estimates begin after your personalized order has been completed and is ready to ship.
SHIPPING RATES
Our standard U.S. shipping rates are based on the number of towels ordered:
1 Towel — $6.95
2 Towels — $7.95
3 Towels — $8.95
4 Towels — $9.95
FREE SHIPPING ON 5+ TOWELS
Orders of 5 or more eligible Pastor Towels receive FREE standard shipping within the United States during qualifying promotional periods.
Any applicable free-shipping promotion will be reflected during checkout.
SHIPPING METHODS
Once your personalized order has been completed and is ready to ship, the following delivery options may be available at checkout:
Standard Shipping — Estimated delivery in 3–5 business days
Expedited Shipping — Estimated delivery in 2 business days
Priority Shipping — Estimated delivery in 1–2 business days
Please Note: Delivery estimates begin after your order has been personalized and completed. Carrier delays, weather conditions, holidays, and other circumstances outside our control may affect delivery times.
SHIPPING LOCATIONS
We currently ship throughout the United States. Available shipping options and rates will be displayed during checkout.
GIFT PRESENTATION
Every Pastor Towel includes our Standard Gift Presentation at no additional charge. Your towel will be carefully folded and wrapped in crisp white tissue paper and finished with our signature Pastor Towels seal for a beautiful, gift-ready presentation.
Want to make your gift even more special? Upgrade to our Premium Gift Box for $4.95 per box when placing your order.
Our Premium Gift Box provides an elevated presentation that is perfect for Pastor Appreciation, ordinations, installations, ministry anniversaries, birthdays, holidays, and other special ministry occasions.
Gift box appearance may vary as our packaging is updated while maintaining the same premium presentation.
PERSONALIZED ORDERS
Please carefully review all personalization information before submitting your order, including names, ministry titles, spelling, towel colors, thread colors, fonts, and other customization selections.
Personalized towels are embroidered according to the information submitted with your order.
RETURNS & EXCHANGES
Because personalized and custom embroidered towels are made specifically for you, they cannot be returned or exchanged because of customer-entered spelling errors, incorrect personalization selections, or a change of mind.
However, we want your order to be made correctly. If Pastor Towels makes an error in your personalization or your order arrives damaged or defective, please contact us promptly so we can review the issue and work to make it right.
QUESTIONS ABOUT YOUR ORDER?
Have a question about shipping, personalization, gift presentation, or an existing order? Call us at 843-441-3536 or contact us through our Contact Us page.
Thank you for choosing Pastor Towels to help honor the people who answer the call to serve.