Contact Us
We’re Here to Serve You with Excellence
At Pastor Towels, we value every customer and every ministry we serve. Whether you have a question about an order, need help choosing the right towel, or want to request a custom design, our team is here to assist you with care and prompt support.
Phone Support
For all questions, order updates, or custom requests:
843-441-3536
Email Support
For all questions, order updates, or custom requests:
You’ll receive a response within 24 hours (often sooner).
? Order Questions
If you’re reaching out about an existing order, please include:
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Order number
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Name on the order
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Any photos (if reporting an issue)
This helps us assist you quickly and accurately.
? Custom Embroidery Requests
Need a special design, scripture, or title?
We offer custom embroidery for:
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Pastors
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Bishops
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Apostles
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Prophetess/Prophets
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Ministers
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Guest speakers
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Church events
Email us your idea and we’ll guide you through the process.
? Shipping & Delivery Questions
If you have questions about shipping times, tracking, or delivery, our team can help you with:
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Tracking updates
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Delivery estimates
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Shipping upgrades
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Lost or delayed packages
? Returns & Replacements
If your towel arrived with an issue (misspelling, wrong color, damaged embroidery), we will replace it at no cost.
Just email us with a photo and your order number.
⭐ Our Commitment to You
We are dedicated to providing:
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Fast, friendly support
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Clear communication
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High‑quality products
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Ministry‑focused service
Your satisfaction is our priority, and we are honored to serve you.